Necessary
Required for secure sessions, sign-in, CSRF protection, language selection and saving your cookie choice.
Think about your room, device and household arrangements together when a private space is difficult to find.
Joining an appointment from home can be convenient, but not every home has a separate quiet room. Privacy is not only about an application's security. It also depends on who can see your screen, hear your words or read notifications. Practical household arrangements therefore matter alongside technical settings.
Can you close the door? Can your voice be heard in the hallway? Is someone likely to enter during the appointment? Consider these questions in advance. If possible, agree on a short period without interruptions. Cafés, public areas and crowded transport may be unsuitable for personal conversations. Never join while driving.
Use a screen lock and consider hiding notification previews. Do not leave accounts signed in on shared computers. Share the appointment link only with people who need it. Strong, different passwords and multifactor authentication support account security, but no single step guarantees complete confidentiality.
If you realise someone may overhear, you can say: “I cannot speak freely right now. Could we pause?” Agree beforehand what to do if privacy or connection problems arise. You do not have to justify your living arrangements in detail. Moving the appointment to a more suitable time or place may be the better option.
Do not store personal notes in shared calendars, family chats or an open desktop document. Clarify permission and applicable arrangements before recording a conversation. If someone monitors your devices, or seeking help could put you at risk, ordinary privacy tips may not be enough. Seek appropriate local support using a safe device where possible. Convenience should never take priority over personal safety.
CISA — Secure Our World
Your 8hope guide · AI-assisted
Enabling AI sends your message and a few previous chat messages to Groq. Hoppy does not store chat text in the database. Do not share identity, payment or detailed health information. Topic selection and saved answers work without AI.
Hoppy is an AI guide, not a therapist or emergency service.